Privacy
Privacy Policy & SMS Communications
This policy explains how K. Stewart Beauty & Wellness collects, uses, and protects your information, including our SMS communications and consent practices.
SMS Communications
By providing your phone number through our website, online booking system, Facebook or Instagram lead forms, or other digital channels, you consent to receive text messages from K. Stewart Beauty & Wellness regarding:
- Appointment confirmations
- Appointment reminders
- Scheduling updates
- Responses to your inquiries
- Promotional offers and special events (when you have opted in)
- Customer service communications
Message frequency varies based on your interaction with our business.
Message and data rates may apply according to your mobile carrier.
You may opt out of receiving SMS messages at any time by replying STOP to any text message. For assistance, reply HELP or contact us directly at 443-963-1695.
Information We Collect
We may collect:
- Name
- Phone number
- Email address
- Appointment information
- Treatment interests
- Payment information (processed securely through our payment processor)
- Website usage information through cookies and analytics
How We Use Your Information
Your information is used to:
- Schedule appointments
- Provide requested services
- Send appointment reminders
- Respond to inquiries
- Improve our website and customer experience
- Send promotional offers when you have opted in
- Comply with legal and regulatory requirements
SMS Consent
SMS consent is collected separately from other communications.
Your SMS consent is not shared with third parties or affiliates for marketing purposes.
Third-Party Services
We may use trusted third-party providers to operate our business, including:
- GoHighLevel
- Boulevard
- Twilio
- Meta (Facebook & Instagram)
- Google Analytics
- Stripe (if applicable)
These providers may process information solely for providing services on our behalf.
Cookies & Analytics
We use cookies and analytics technologies, including:
- Google Analytics
- Meta Pixel
These technologies help us:
- Understand website traffic
- Improve user experience
- Measure advertising performance
- Optimize our marketing campaigns
You can disable cookies in your browser settings.
Data Security
We implement commercially reasonable security measures to help protect your personal information from unauthorized access, alteration, disclosure, or destruction.
Your Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Delete your information (where permitted by law)
- Withdraw consent for marketing communications
To make a request, contact us using the information below.